Customer Service Trainee

BCBST is looking for a dedicated Customer Service Representative to join our BlueCare Plus and BlueCare Customer Service departments, providing vital support to Medicare and Medicaid eligible members. Requirements • High School Diploma or equivalent • 1 year - Experience in a customer service support role • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint) • Proficient oral and written communication skills • Proficient interpersonal and organizational skills • Exceptional time management skills • Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment • Independent, Sound decision-making and problem-solving skills • Ability to talk and type simultaneously in a clear and concise manner while interacting with customers Benefits • Paid Time Off • 401k Matching • Retirement Plan • Employee Status Originally posted on Himalayas